A Tradition in Family Baking

Frequently Asked Questions

Carol’s Club® Frequently Asked Questions

CAROL’S CLUB Points Program

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Where can I find CAROL’S CLUB Points?

Carol’s Club Points can be found on the labels and lids of your favorite Red Star and SAF® yeast products. Carol’s Club Points are currently available on the following items:

Red Star® Yeast Products:

• Red Star® Active Dry Yeast – 3 Strip Envelope – 1 Star = 1 Point
• Red Star® Active Dry Yeast – 4 oz. Jar – 3 Stars = 3 Points
• Red Star® Quick Rise Yeast – 3 Strip Envelope – 1 Star = 1 Point
• Red Star® Quick Rise Yeast – 4 oz. Jar – 3 Stars = 3 Points
• Red Star® Platinum Superior Baking Yeast – 3 Strip Envelope – 1 Star = 1 Point
• Red Star® Cake Yeast – 2 oz. Foil-wrapped cakes 1 UPC = 1/2 Point

SAF® Gourmet Yeast Products:

• SAF® Gourmet Perfect Rise Yeast – 3 Strip Envelope – 1 Proof of Purchase = 1 Point
• SAF® Traditional Active Dry Yeast – 3 Strip Envelope – 1 Proof of Purchase = 1 Point

Can I use Proof of Purchases from other yeast packages?

No. Only Red Star and SAF 3-Strip Envelopes and Jars are eligible at this time.

Where can I find a CAROL’S CLUB Order Form?

Carol’s Club Order Form

How do I place an order for CAROL’S CLUB merchandise?

• Fill out the CAROL’S CLUB Order Form
• Accumulate the appropriate number of CAROL’S CLUB Points
• Total the shipping and handling charge for each item ordered
• Make check or money order (do not send cash) payable to Red Star Yeast
• Mail completed order form, appropriate number of CAROL’S CLUB Points, along with your check or money order for shipping and handling to:
CAROL’S CLUB
PO Box 737
Milwaukee, WI  53201-0737

What if I do not have the exact number of CAROL’S CLUB Points?

• There is an option to send in fewer CAROL’S CLUB Points and add cash to your order. See Points Plus Money section of order form.
• To purchase an item without CAROL’S CLUB Points, double the dollar amount of the Points plus Money option (plus S&H) and send a check for the full amount with your order form.
• Excess points submitted with an order will not be returned.

Can I pay for shipping and handling and/or the Points Plus Money option with a credit card?

Check or Money Orders are the only accepted means of payment at this time.

Is there a limit to the number of items I can order?

No! You can order as many items as you like, as often as you like!

Are there any shipping restrictions such as to a Post Office Box?

• Items cannot be shipped to Post Office Boxes
• We must have your zip code on all orders
• Offer good only in U.S.A., its territories and Puerto Rico
• Military overseas, send APO or FPO address

What if I do not receive all items ordered or have questions about my order?

• Ordered items may be shipped separately
• Questions or comments about your order can be addressed through www.redstaryeast.com.
• Contact carol.stevens@redstaryeast.com or call Michelle at 877.677.7000.

How long will CAROL’S CLUB Merchandise be available?

• Generally, items in the CAROL’S CLUB program will be available on an ongoing basis.
• Some items may be added or changed periodically, depending on customer demand or availability. Check back often!
• CAROL’S CLUB reserves the right to cancel or rescind the program at any time.